Safe Gaming

hxbaji Responsible Gaming — Keep the Fun Safe

hxbaji believes online gaming is for entertainment only. Use our safety tools and support team to stay in control at all times.

For players aged 21 and above only
Our Commitment

Why Is Responsible Gaming Important?

hxbaji is committed to creating a safe, transparent, and enjoyable gaming environment for players in Bangladesh. We believe online gaming should always be for entertainment — never a source of financial stress or emotional hardship.

Responsible gaming means staying consciously in control of your budget, time, and emotions. At hxbaji, we provide a range of practical tools and support to make that control easier and keep you safe at all times.

Important: hxbaji strictly enforces the 21+ age limit. No one under 21 may open an account or play on this platform. Please use parental control software to prevent underage members of your household from accessing this site.

  Remember: Gaming is entertainment — not a source of income. Never game to recover lost money or to pay off debts.

Safety Tools

Our 6 Key Tools for Your Protection

Responsible gaming at hxbaji is not just a policy — we provide real tools that actually work.

Set Deposit Limits

Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase a limit, a waiting period applies after the request, giving your decision time to mature.

Time-Out and Breaks

Sometimes you just need a break. Our time-out feature lets you temporarily suspend your account for anywhere from 24 hours to 30 days. During the break you cannot access any games, but you can still view your account's pending information.

Self-Exclusion

If you feel gaming is getting out of control, self-exclusion is the strongest step you can take. You can close your account for 6 months, 1 year, or permanently. During this period the account cannot be reactivated and no marketing messages will be sent.

Bet and Loss Limits

Beyond deposits, set a cap in advance on the maximum amount you will wager or accept as a loss in each session. Once you reach your set limit, the system will automatically stop you.

Gaming History and Reports

View your complete gaming, deposit, and withdrawal history at any time. Analyze your spending patterns and make informed decisions. Transparency is the first step toward responsible gaming.

24/7 Support Team

For any issue — whether it is signs of gaming addiction or any account-related matter — our Bangla-speaking support team is available around the clock. Speak directly on live chat and get a resolution.

Warning Signs

Recognize the Signs of Problem Gaming

When gaming becomes a source of worry rather than enjoyment, it is important to take notice. If you or someone you know shows even one of the signs below, seek help right away:

  • Feeling the urge to place larger bets to win back money you have lost
  • Neglecting work, family, or sleep because gaming is on your mind
  • Wanting to stop gaming but repeatedly coming back
  • Taking out loans or borrowing money from others to cover gaming expenses
  • Lying to family or friends about your gaming
  • Feeling restless, irritable, or anxious when not gaming
  • Continuously increasing your bet size to feel enjoyment or to relieve stress

If these signs appear, do not blame yourself — this is a problem that has a solution. Speak directly with the hxbaji support team or activate self-exclusion.

How to Use

How to Activate Safety Tools

Enable responsible gaming settings on your account in four simple steps.

01

Log in

Log in to your hxbaji account and click the profile icon in the top right corner.

02

Account Settings

Go to the "Account Settings" or "Responsible Gaming" section — you will find all protection options there.

03

Choose a Limit or Break

Deposit limit, time-out, or self-exclusion — choose the option that suits your needs.

04

Confirm

Save your preference. The setting will take effect immediately and you will receive a confirmation by email.

If you have any trouble changing settings, contact us directly on live chat — we will help.

Healthy Gaming Habits

The Golden Rules of Safe Gaming

Keep gaming enjoyable — follow these simple habits:

  • Set a fixed budget before you start playing and stop when that budget is gone
  • Set a maximum daily time limit for gaming
  • Avoid gaming when drinking or under stress — your ability to make decisions is reduced at those times
  • Stay away from the idea that gaming can ever be an alternative source of income
  • Take regular breaks — rest for at least 10 minutes every hour
  • Spend time with family and friends and on other hobbies and activities
  • Be careful not to fall asleep while logged in to the gaming app
Minor Protection

Protect Children

hxbaji strictly follows the 21+ policy. If younger members are at home, take extra precautions:

  • Keep family safety software or parental controls enabled on your device
  • Never share your account password or login details
  • Always log out of your account when you step away from the device
  • Never share your bank card or mobile banking (bKash, Nagad) PIN with anyone
  • If you suspect anything, let our support team know right away — we will act quickly

If you suspect that a minor has used your account, notify us on live chat immediately. We will secure the account without delay.

Self-Assessment

Check Your Gaming Habits

Ask yourself the questions below. If most of your answers are "yes", it is time to seek help:

If you often go beyond the budget you set in advance, that is a warning sign. Use hxbaji's deposit limit feature to set a maximum cap yourself — the system will then help you automatically.

Placing larger bets in an attempt to recover lost money is called "chasing losses" — it is one of the main signs of problem gaming. Set a loss limit and stop for the day once you reach it.

Spending less time with family, struggling to focus at work, or lying about gaming — these are important signals. In this situation, take at least a time-out and speak with our support team.

Taking out loans or secretly borrowing money from family to fund gaming is a serious sign. Activate self-exclusion immediately and seek professional help. The hxbaji support team will help point you in the right direction.

These questions are an initial guide only. For a professional assessment, contact our support team directly.

Financial Limits

Deposit and Withdrawal Rules for a Healthy Budget

hxbaji's set financial limits make responsible gaming straightforward. This information will help you plan your gaming budget:

Minimum deposit

৳500

Minimum deposit amount per method

Minimum Withdrawal

৳800

Minimum withdrawal amount

Withdrawal Time

30 minutes
– 3 hours

Standard processing time

Methods

bKash, Nagad, Rocket, Upay, bank transfer — all popular mobile banking options are supported

Get Support

Need Help? We Are Here

Our support team is always ready for any gaming-related issue or concern. No judgment — just support.

hxbaji Support Center

Our specialist team is by your side for any responsible gaming matter. Reach us on live chat or by email:

Live Chat Support
Available 24/7 — chat in Bangla and get help right away
Email Support
[email protected]
Emergency Self-Exclusion
Send "EXCLUDE" on live chat to close your account immediately

Our support team maintains complete confidentiality. Your information is never shared with third parties.

Enjoy Gaming

Play Responsibly, Enjoy Every Moment

A huge game collection, safe payments, and round-the-clock support — all on one platform at hxbaji. Enjoy it safely.

For ages 21 and above only. Please gamble responsibly.